Experienced IT Professional

Experienced
IT Professional

For Your IT Support System Administration Website Development

An experienced IT professional with over 12 years in IT Support and 6 years in System Administration. Skilled in fixing problems, improving systems, managing IT setups, and providing reliable solutions to meet your technical needs.

MY EXPERIENCES
MY EXPERIENCES
ABOUT ME

My Experiences

Ever since I came to earth, I have been a person who likes to help people. In the world of technology, solving problems related to technology, A person who likes to maintain a technical building without inconvenience.

IT System Engineer

Mar 2020 – Oct 2022

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IT System Administrator

Mar 2016 – May 2019

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IT Technician

Jun 2009 – Feb 2016

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WordPress Developer

June 2024

My Experience

Ever since I came to earth, I have been a person who likes to help people. In the world of technology, solving problems related to technology, A person who likes to maintain a technical building without inconvenience.

IT System Engineer

Mar 2020 – Oct 2022

LEARN MORE

IT System Administrator

Mar 2016 – May 2019

LEARN MORE

IT Technician

Jun 2009 – Feb 2016

LEARN MORE

WordPress Developer

June 2024

Technical Skills

Since I started my journey in the IT field in 2009, I’ve gained a wide range of technical skills. Listing them all would take forever, so here are some key skills that might be exactly what you’re looking for.

Cloud Computing

Learning cloud platforms (like Google Cloud) on my own, but haven't used them professionally yet. Played around with them and understand the basics well.

Virtualization

I'm comfortable working VMware ESXi, VMware Fusion, VMware vSphere, and Parallels Desktop. 

ERP Systems

Used Deskera, an ERP system, for 3 months. Entering data and handling tasks taught me ERP basics. Also used a CRM system (Podio) so I understand both ERP and CRM software.

Operating System

Confident in modern Windows, macOS, and diverse Linux distros (Ubuntu, Fedora, Debian, Mint) for setup and configuration.

Cloud Tools

Teams at work use online tools more these days. I can handle Microsoft 365 and Google Workspace, so I can help your team collaborate efficiently!

Website Development

I can build a professional website! I can take care of everything, from buying the website address (domain) and space to store it (hosting) all the way to making it look great.

Graphic Designs

I create impactful graphic designs for businesses. From eye-catching ads to logos and banners, I keep it simple and memorable!

Google Ads

Google advertising is flexible! I can target the right audience for your business and keep your ad costs under control, all within your budget.

Facebook Ads

Facebook advertising is flexible! I can target the right audience for your business and keep your ad costs under control, all within your budget.

Technical Skills

Since I started my journey in the IT field in 2009, I’ve gained a wide range of technical skills. Listing them all would take forever, so here are some key skills that might be exactly what you’re looking for.

Cloud Computing

Learning cloud platforms (like Google Cloud) on my own, but haven't used them professionally yet. Played around with them and understand the basics well.

Virtualization

I'm comfortable working VMware ESXi, VMware Fusion, VMware vSphere, and Parallels Desktop. 

ERP Systems

Used Deskera, an ERP system, for 3 months. Entering data and handling tasks taught me ERP basics. Also used a CRM system (Podio) so I understand both ERP and CRM software.

Operating System

Confident in modern Windows, macOS, and diverse Linux distros (Ubuntu, Fedora, Debian, Mint) for setup and configuration.

Website Development

I can build a professional website! I can take care of everything, from buying the website address (domain) and space to store it (hosting) all the way to making it look great.

Graphic Designs

I create impactful graphic designs for businesses. From eye-catching ads to logos and banners, I keep it simple and memorable!

Google Ads

Google advertising is flexible! I can target the right audience for your business and keep your ad costs under control, all within your budget.

Facebook Ads

Facebook advertising is flexible! I can target the right audience for your business and keep your ad costs under control, all within your budget.

Mastering Tech Tools

These are just some of the tools I use, and I’m always learning new ones to expand my skills.

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Interpersonal Skills

I understand the importance of interpersonal skills in life, and I’ve developed those too.

Clear communicator

Share ideas well, build strong relationships.

Good thinker

Analyze problems, make smart choices.

Teamwork makes me strong

Work well with others to win.

Inspiring leader

Motivate others to achieve their goals.

Solve problems creatively

Find new ways to succeed.

Hard worker

Dedicated to doing my best in all tasks.

About Me

I’m from Myanmar and have been living in Chiang Mai, Thailand, for about a year now. I hold an Education Visa and am currently looking for a job. Moving to Thailand has been a fresh start, and I’m eager to contribute my skills.

Professional Skills and Experience

I specialize in IT Support, IT System Administration, and WordPress Website Development, with experience spanning over 12 years (2009–2021). I worked with three different organizations: two non-profits focused on human services and helping those in need, and one corporate company. This mix of non-profit and corporate experience has made me adaptable to any work environment. I’m organized, detail-oriented, and a reliable team player.

Personal Interests

Outside of work, I love dogs, planting trees, hiking, and camping. I also enjoy photography—both taking photos and being photographed—and I’m happy to share my photography skills with others. In the past, I’ve also taught computer skills.

Communication and Relationships

In relationships and communication, I value honesty and openness. I listen carefully, ask thoughtful questions, and share my ideas when it matters. Whether in meetings or casual conversations, I aim to communicate clearly and respectfully.

Work Ethic and Adaptability

At work, I’m focused and committed to completing tasks accurately and on time. If priorities shift, I can adapt and take on new challenges. I learn from my mistakes and continuously improve. My experience working with people from different countries has sharpened my communication skills and ability to work in diverse environments.

IT Strength, Team Success

I’m passionate about IT and ready to make a difference. With skills in IT System Engineering and Support, I can help your team succeed. I enjoy teamwork, learning, and sharing new ideas.

I bring a positive attitude to the workplace, contributing to a happy and productive environment.

I'm good at finding issues and resolving them quickly.

I'm proactive and take ownership of my tasks, striving to exceed expectations.

I communicate clearly, listen attentively, and work well with others to achieve goals.

I'm organized, manage my time well, and always meet deadlines.

I can learn new things quickly and become a valuable asset to the team.

IT Strength, Team Success

I’m passionate about IT and ready to make a difference. With skills in IT System Engineering and Support, I can help your team succeed. I enjoy teamwork, learning, and sharing new ideas.

I bring a positive attitude to the workplace, contributing to a happy and productive environment.

I'm good at finding issues and resolving them quickly.

I'm proactive and take ownership of my tasks, striving to exceed expectations.

I communicate clearly, listen attentively, and work well with others to achieve goals.

I'm organized, manage my time well, and always meet deadlines.

I can learn new things quickly and become a valuable asset to the team.

Achievement

Throughout my career, I’ve consistently delivered results that have significantly benefited organizations. These achievements fuel my passion to contribute similar positive impacts in a new environment.

20,000+

Handled countless IT-related issues efficiently and effectively.

40

Set up and deployed technology-equipped classrooms.

500+

Created and managed over 500+ Microsoft Office 365 accounts.

100+

Resolved more than 100 server-related issues.

Achievement

In my previous roles, I’m proud to have contributed to the success of several organizations. I believe in teamwork and focus on achieving results that benefit both the company (90%) and myself (10%). Perhaps we can discuss some specific examples of my contributions during the interview.

20,000+

Handled countless IT-related issues efficiently and effectively.

40

Set up and deployed technology-equipped classrooms.

500+

Created and managed over 500+ Microsoft Office 365 accounts.

100+

Resolved more than 100 server-related issues.

Copyright © 2025 Kyaw Zin Latt

IT System Engineer

For confidentiality purposes, the organization’s name will be shared at a later stage.

Mar 2020 – Oct 2022

Throughout my career, I’ve consistently excelled in providing top-notch IT support, resolving complex technical issues, and ensuring seamless departmental operations. One of my significant accomplishments was leading the development and implementation of an advanced IT support system, which significantly improved operational efficiency and streamlined troubleshooting processes, resulting in increased productivity across the organization.

In addition to my technical skills, I have a strong track record of building and maintaining strong relationships with software vendors. This includes strategically procuring essential licenses such as AutoCAD, Microsoft 365, and Kaspersky Internet Security, tailored specifically to our department’s needs. I am meticulous when it comes to data security, implementing robust backup solutions using Synology and managing user accounts to ensure the confidentiality and integrity of sensitive information.

Furthermore, I have extensive experience in contract negotiation and management, particularly in internet service contracts, to ensure reliable and high-speed connectivity for our team. My proficiency extends to providing remote IT support using platforms like TeamViewer and LogMeIn, swiftly diagnosing and resolving internet connectivity issues, and optimizing computer performance by strategically upgrading components. These skills and experiences have equipped me to handle diverse IT challenges effectively, making me a valuable asset to any team.

IT System Administrator

For confidentiality purposes, the organization’s name will be shared at a later stage.

Mar 2016 – May 2019

I contributed to connecting a Dedicated internet line provided by Telenor (Atom) Company to organization physical server, ensuring reliable and high-speed internet access for our operations. Collaborating closely with the Chief IT Advisor, we designed and implemented a pFSense firewall system to enhance overall IT security, safeguarding our data and systems from potential threats.

Furthermore, I installed VMware ESXi on our physical servers, enabling virtualization to optimize resource utilization and streamline IT management. Within the VMware environment, I set up both Linux Virtual Servers (Ubuntu) and Windows Virtual Servers, providing a versatile and efficient computing environment for our team.

Additionally, I played a key role in creating Microsoft 365 user accounts for staff members, managing antivirus software licenses through the Avast Antivirus portal, and offering remote IT support using LogMeIn to ensure uninterrupted workflow and support for our team members. Moreover, I led the initiative to build a storage room for organizing tech-related materials, enhancing efficiency and accessibility.

I also developed an asset management system using the Podio platform to streamline inventory management processes, assisting in solving complex IT issues beyond the capacity of our IT Officers, and contributing to the setup of technology classrooms in local schools. Furthermore, I configured desktops for use in these technology classrooms and collaborated on creating IT procedures with the Chief IT Advisor to ensure consistent and effective IT operations.

Additionally, I developed a Learning Management System using Moodle, reported IT Infrastructure status regularly to the IT Manager, and conducted training sessions for employees based on their specific IT needs, ensuring continuous improvement and development within our IT environment.

IT Technician

For confidentiality purposes, the organization’s name will be shared at a later stage.

Jun 2009 – Feb 2016

I collaborated with fellow instructors and coordinators to develop detailed daily technology lesson plans, ensuring that our coursework effectively supported the acquisition of basic skills and introduced students to Microsoft Office applications. As part of my role, I taught daily digital literacy and practical technology classes, empowering students with essential tech skills for their academic and professional growth.

Moreover, I was responsible for installing, upgrading, troubleshooting, and repairing desktop computers and peripherals within a networked environment. This included providing system support services such as diagnosing service outages, troubleshooting issues, managing virus protection, and restoring services promptly to minimize disruptions.

Furthermore, I provided comprehensive support to customers, addressing a variety of IT issues by identifying, researching, and resolving technical problems efficiently. My dedication to delivering high-quality IT support and ensuring a seamless tech experience for users has been a cornerstone of my role.

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